City: Yaounde Posted: 23-Feb-2026
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
The U.S. Mission in Cameroon is seeking eligible and qualified applicants for the Visa Assistant position in the Consular section.
The Visa Assistant (NIV/IV) performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) and immigrant visa (IV) services, in accordance with the Consular Section’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a Consular Section that addresses a diverse range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure case meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.
All selected candidates must be able to obtain and hold a:
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
A Bachelor’s degree in Business Administration, Language Studies, Business Studies, Human Resources Management, or Public Administration is required.
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Experience: A minimum two (02) years’ experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.
Language:
This may be tested.
Job Knowledge: Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.
Skills And Abilities: Intermediate knowledge of MS Word, and Outlook and basic knowledge of MS Excel and Power Point is required. Must be able to perform work with accuracy at a quick, rapid pace. Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints. Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills. Must have good skills for drafting written correspondence in both English and local language. Must be able to apply good judgment in evaluating evidence, protecting sensitive information, and applying regulations correctly.
This may be tested.
Agency Benefits:
The U.S. Mission offers a competitive compensation and benefits package for local employees.
SALARY: The annual gross salary includes: the Basic Rate, the Miscellaneous Benefits Allowance, and the End-of-the-Year Bonus. Seniority Allowance is paid in accordance with local labor law. A Cashier allowance is paid for eligible positions.
MEDICAL BENEFITS: The U.S. Mission in Yaoundé directly reimburse eligible employees for covered medical expenses incurred for them and/or eligible dependents, subject to the stated limits of the Local Compensation Plan.
LEAVE BENEFITS: Subject to the stated limits and rules of the Local Compensation Plan, employees are entitled to the following types of leaves: Annual Leave, Sick Leave, Maternity Leave, Special Leave.
HOLIDAYS: The U.S. Mission in Yaoundé and the Embassy Branch Office in Douala observe American and Cameroonian public holidays, about 19 holidays per year.
For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.
HIRING PREFERENCE SELECTION PROCESS:
A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.
HIRING PREFERENCE ORDER
* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.
For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.
ADDITIONAL EMPLOYMENT CONSIDERATIONS
The following apply to EFMs, USEFMs, and AEFMs only:
The following apply to Locally Employed (LE) staff only:
Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.
Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.
You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.
For a copy of the complete position description, please contact the HR Office.
To request a reasonable accommodation, please contact the HR Office.
All Applicants:
In addition, Eligible Family Member (EFM) Applicants must submit:
Once the Vacancy Announcement (VA) closes:
Applications meeting the minimum education and experience requirements will be screened by HR Office and the Selecting Official(s).
ONLY shortlisted applicants will be contacted by email for mandatory language and/or subject matter tests.
ONLY successful tested applicants will be contacted by email for interviews.
ONLY tested and/or interviewed applicants will be notified by email of the results.
For Selected Applicants:
HR Office will send a Conditional Offer with the security certification and medical clearance requirements.
The security certification is a 2–4-month process and is done by the Regional Security Office (RSO), who will contact the applicant once he/she completes the requirements provided with the Conditional Offer.
The medical clearance is covered by the U.S. Embassy, and will be completed by the applicant separately, during the security certification process.
Once HR Office receives the medical clearance and the security certification, the applicant will receive a Formal Offer with an agreed start date.
For more information on applying for jobs or employment with us, please visit the U.S. Mission website https://cm.usembassy.gov/jobs/#apply.
Thank you for your application and your interest in working with us.
